FAQs
What is the return policy?
We want you to be completely satisfied with your purchase. If you’re not happy with your order, please contact us within 30 days of delivery for a return or exchange. Items must be unused and in their original packaging.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the US. Expedited shipping options are also available at checkout for faster delivery.
Do you offer international shipping?
Currently, we only ship within the United States.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options.
How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
What if my item arrives damaged?
If your item arrives damaged, please contact us immediately. We’ll arrange for a replacement or refund.
Do you offer gift wrapping?
Yes! We offer gift wrapping services for select items. You can add this option at checkout.
Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of placement. After that, changes may not be possible as processing begins.
Do you have a loyalty program?
Yes! Join our loyalty program to earn points on every purchase, receive exclusive discounts, and more.
How do I care for my Eden Park products?
Care instructions vary by product. Please refer to the included care guide or product description for specific details.
Where can I find sizing information?
Sizing charts are available on each product page to help you find the perfect fit.
Do you offer corporate or bulk orders?
Yes! We accommodate corporate and bulk orders. Please contact us for more details.
How can I stay updated on new arrivals and promotions?
Subscribe to our newsletter for the latest updates, exclusive offers, and more.
What is your sustainability policy?
We are committed to sustainable practices, including eco-friendly materials and responsible manufacturing.
Still have questions?
Feel free to reach out, and we’ll be happy to assist you!